Utile Dulci Tenancy Information

The rules for how fees will be charged for Assured Shorthold Tenancies (AST) are different to how fees will be charged for Non-Housing Act Tenancies (NHA). All our fees and charges are shown including VAT.

Housing Act Tenancies (AST)


General fees and charges

Holding deposit - Equivalent of one weeks rent, which will be put towards your first rent due on completion of the tenancy. See utiledulci.com/holding-deposit for the rules on withholding any funds from your holding deposit.


Any specially negotiated clauses agreed after the tenancy agreement is signed - Up to £50, or any reasonable costs incurred if these are higher than £50.


Deposit: annual rent less than £50,000 - Equivalent to five weeks' rent.


Deposit: annual rent £50,000 or more - Equivalent to six weeks' rent.


Early termination - All costs, fees and charges incurred by the landlord for allowing early termination including the agent's existing or re-letting fees.


Stamp Duty Land Tax - Payable on tenancies where the rent (for the whole time a tenant stays in the property) exceeds £125,000.


Saturday check-out charge - If the tenant has been offered a weekday appointment but refuses and requests a Saturday appointment. Third party charge: minimum of £120; maximum of £620.


Default fees and charges

Late, unpaid, returned rent payments - 3% above the base rate of Bank of England per annum, calculated daily.


Lost keys - Any cost for the replacement of keys, fobs, security devices or associated items which have been lost, damaged or broken.

Non-Housing Act Tenancies (NHA)


Pre Tenancy Application Charge (PTAC) - Equivalent of one weeks rent or £600, which will be put towards your first rent due on completion of the tenancy. If you withdraw from the tenancy: Private tenancies - minimum of £300 per person. Company tenancies - minimum of £600.


Tenancy paperwork - £300.


Deed of guarantee - £120.


Company reference checks - £120 per reference.


Deposit - Usually equivalent to six weeks rent or if you have a pet this will usually be equivalent to eight weeks.


Call out services (inc out of hours) - £60 per hour and/or the contractors invoice where your actions or lack of actions result in us or a contractor attending the property to remedy the situation.


Last minute cancellation or no cancellation of pre-arrange visits. - £60 per visit and any contractor invoice.


Hourly rate - £60 plus any replacement costs if we or the landlord have to replace any damaged or broken items, or return any fixtures or fittings to their original position, as per the inventory.

Any overseas payment charges - £30 per payment


Late/unpaid/returned rent payments - £60 late payment charge and 3% above the base rate of Bank of England per annum, calculated daily.


Change of sharer - £375.


Additional sharer (at the same time) - £75.


Renewal negotiation - £180 for each renewal. If additional referencing is required £45 per reference.


Any tenancy agreement specially negotiated clauses agreed after the tenancy agreement has been signed - £180.


Early termination - All costs, fees and charges incurred by the landlord for allowing early termination including the agent's existing or re-letting fees.


Stamp Duty Land Tax - This tax is payable on tenancies where the rent exceeds £125,000.


Client money protection (CMP) provided by Safe Agent: https://safeagents.co.uk
Ombudsman services provided by PRS: theprs.co.uk/contactus